Privacy Policy

Privacy Policy Data Controller: Next Chapter Coaching (Owner: Collette McPeake) Contact: info@next-chaptercoaching.com

Registered/Postal Address: 91 Killeeshil Rd, Dungannon, Co Tyrone, N. Ireland BT70 1TJ

Last updated: 03/09/2025

We operate in Northern Ireland and the Republic of Ireland. We comply with the UK GDPR & Data Protection Act 2018 (for the UK) and EU GDPR (for the Republic of Ireland), as applicable.

1. What personal data we collect

  • Identity & contact: name, email, phone, organisation/school, role.
  • Session data: booking details, goals/notes you choose to share, attendance.
  • Safeguarding/consent: parental/guardian consent forms, incident/concern records if required.
  • Technical: basic analytics (pages viewed, device/browser), cookies (see Cookie Notice).
  • Payments: processed by third‑party providers; we don’t store full card details.

2. How we use your data (lawful bases)

  • Service delivery & contracts: to deliver coaching, workshops, events (contract; legitimate interests).
  • Safeguarding: to protect someone from harm (legal obligation; vital interests; public task where applicable).
  • Communication: booking confirmations, updates, administration (contract; legitimate interests).
  • Marketing (optional): newsletters or updates with your consent (you can withdraw anytime).
  • Legal/compliance: record‑keeping, responding to legal requests (legal obligation; legitimate interests).

3. Sharing your data

We share data only when necessary with:

  • Host schools/organisations for safe delivery and safeguarding.
  • Safeguarding authorities or emergency services where legally required or to protect someone.
  • Service providers (e.g., email, scheduling, payment, secure file storage) under GDPR‑compliant agreements.

We do not sell personal data.

4. International transfers

If a provider stores data outside the UK/EU, we use appropriate safeguards (e.g., Standard Contractual Clauses/UK IDTA).

5. Retention

  • General client records: usually 6 years after last contact (to meet legal/insurance requirements).
  • Safeguarding records: retained as required by law/guidance.
  • Marketing data: until you unsubscribe or withdraw consent. We securely delete or anonymise data when no longer needed.

6. Your rights

You can access, correct, delete, restrict or object to processing; request data portability; and withdraw consent at any time (where used). Contact: info@next-chaptercoaching.com . You also have the right to complain to the ICO (UK) or DPC (Ireland).

7. Security

We use appropriate technical and organisational measures: secure devices, access controls, encryption where appropriate, and staff/contractor confidentiality obligations.

8. Children & vulnerable adults

We process data for under‑18s and vulnerable adults only with appropriate consent, knowledge of the host organisation/parent/guardian, and strict safeguarding measures.

9. Cookies (summary)

We use essential cookies for site functionality and optional analytics cookies to improve our services.

  • You can manage preferences via our cookie banner/settings.
  • See our Cookie Notice for details of providers, purposes and retention.

10. Contact

Questions about this policy or your data rights: info@next-chaptercoaching.com .